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Clothing & Sizing

How do our Sizing work and what is the best way to choose a size?

What makes our items high quality and what materials are used?

Some competitors offer the same products so what makes us different from our competitors?

Returns & Refunds

Can I return my product for a refund or exchange?

What makes a product returnable?

When will I receive my refund or exchange?

How much time do I have to return my product?

How do I start a return or exchange?

International Refunds

Shipping & Tracking

When will my order ship and its duration time?

My order hasn't shipped yet?

Why the 2-3 week shipping time?

Do we plan to have a faster shipping option?

How do I track my order?

Tracking number but no tracking information available?

Why was my order shipped separately?

Is there a custom fee for International orders?

Additional Questions

How do I contact you?

Where are you located?

Where can I find more about your brand?

Do we plan on expanding our social media?

Are we planning on doing collabs and working with more Models?

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